Frequently Asked Questions

Established on the Lisburn Road since 2008, Milk & Honey is an advanced skincare clinic in Belfast specialising in expert-led, medical-grade skin treatments and prescriptive homecare. Our consultation-led approach focuses on long-term skin health and evidence-based results, delivered by experienced, professionally qualified therapists.

Yes. Milk & Honey specialises in professional, medical-grade skin treatments and prescriptive homecare. All treatments are selected following an in-depth consultation and delivered using evidence-based protocols focused on safety and long-term results.

Yes. Our advanced skincare specialists are CIDESCO and ITEC qualified and fully BABTAC insured. All treatments are delivered by experienced professionals with a strong focus on skin health, safety and best practice.

All appointments are booked online through our secure booking system. You can check real-time availability, manage bookings and receive instant confirmation. Appointments can also be managed through the Milk & Honey App.

Yes. Appointments can be rescheduled or cancelled up to 48 hours in advance using your confirmation email. Cancellations with less than 48 hours' notice may be subject to a fee.

Some advanced treatments—including Dermapen 4™ Microneedling, DMK® Skin Revision Treatments, CACI Synergy Flex™, Environ® Skincare Treatments (including Environ Cool Peels) and CryoPen® Blemish Removal—require a consultation before your first visit. If you're unsure, we recommend booking a complimentary skincare consultation online.

Milk & Honey is located at 251 Lisburn Road, Belfast, with nearby parking and excellent public transport links.

Please let us know in advance so we can ensure your visit is as comfortable and accessible as possible.

We recommend starting with a complimentary skincare consultation. Our specialists will assess your skin and tailor a treatment plan suited to your concerns, whether you're new to Environ®, DMK®, CACI Synergy Flex™ or Dermalux™ LED Phototherapy.

Results vary depending on the treatment and skin concern. Courses typically provide the best results, particularly for microneedling, CACI facial toning and DMK enzyme therapy.

Most treatments have little to no downtime. Advanced treatments such as microneedling, CryoPen® or peels may cause mild redness that settles within 24–48 hours. SPF is essential following all active skincare treatments.

Yes. All treatments are performed by qualified professionals using evidence-based products and protocols. A full consultation is completed before any advanced treatment, and detailed pre- and post-care guidance is provided.

Microneedling is a professional skin rejuvenation treatment using fine needles to stimulate collagen and elastin. At Milk & Honey, we use Dermapen 4™, an advanced microneedling device designed to refine texture, smooth skin and restore radiance.

Microneedling helps improve fine lines, acne scarring, pigmentation and uneven skin tone. It is suitable for most skin types.

A course of three treatments, spaced four to six weeks apart, is typically recommended for optimal results.

Most clients find the treatment comfortable, with minimal discomfort and downtime.

Mild redness may occur for 24–48 hours, similar to light sunburn. Skin continues to improve as it heals. Daily use of SPF is essential post-treatment.

Yes. As an advanced treatment, a consultation is required before your first microneedling session.

CACI Synergy Flex™ is a non-surgical facial toning system that lifts, firms and redefines facial contours using microcurrent technology. Courses of 12 treatments are recommended, with maintenance thereafter.

Dermalux™ LED uses clinically proven red, blue and near-infrared light to support skin health, calm inflammation and accelerate healing. It can be enjoyed as a standalone treatment or combined with other advanced skin treatments.

CryoPen® is a precise cryotherapy treatment used to remove skin tags, age spots, warts, milia and pigmentation with minimal discomfort and rapid healing.

Yes. Milk & Honey specialises in DMK paramedical skin revision and enzyme therapy, delivered following a professional consultation.

Yes. Milk & Honey offers professional Environ® skincare treatments delivered following a complimentary skincare consultation to assess suitability and skin needs.

Yes. Milk & Honey is an authorised Environ® stockist in Belfast and is also authorised to retail DMK®, Advanced Nutrition Programme™, Heliocare® and other carefully selected professional skincare brands.

Environ® products are available online and in clinic. Due to the potency of DMK formulations, a consultation is required before purchasing DMK home prescriptives.

Yes. We offer **free UK tracked delivery on orders over £75. Orders under £75 are charged £4.95 for tracked delivery.

Orders are typically dispatched within 1–2 working days and usually arrive within 2–3 working days via our tracked delivery service.

Yes. Free local collection is available from our Lisburn Road clinic during opening hours.

Unopened retail products may be returned within 14 days of delivery. Items must be unused and in their original packaging.

Absolutely. Complimentary skincare consultations are available to help you select the most suitable products for your skin goals.

If you can't find the information you need, please contact us. We're always happy to answer questions about treatments, skincare, products and appointments.